Shipping Guarantee

Nearly Natural is committed to shipping your order within 48 business hours! So committed, we guarantee it! All orders are shipped within 48 business hours or you’ll receive a 10% discount off your order. That’s right your order ships within 48 business hours or you receive a 10% discount. Customer service is priority number one at Nearly Natural and we know fast shipping is important to you, so we guarantee it!

Rules:

1. This is a 48 business hour guarantee. Business hours are defined as Monday thru Friday. If you place an order on Friday evening, Saturday or Sunday our guarantee is to have your order shipped by close of business on Tuesday. (Standard holidays do not count as business hours)
2. This guarantee does not apply to backorders or items that are out of stock. If an item is out of stock we will notify you via email within 48 hours.
3. This guarantee does not apply to products that specifically declare shipping times that do not fall in line with our guarantee.

**Note, our guarantee is specific to the time it takes Nearly Natural to ship your order. Please see shipping delivery times below for estimated shipping times.***

Shipping Transit Times
Delivery Method	Approximate Shipping Time
USPS Priority	3 business days following shipment
FedEx Ground	1-6 business days following shipment
FedEx Saver (3-Day)	3 business days following shipment
FedEx 2-Day	2 business days following shipment
Next Day Express	1-2 business days following shipment

Where We Ship

48 Contiguous United States:
Select USPS Priority, FedEx Home, FedEx 2-Day, FedEx Express Saver or FedEx Standard Overnight upon checkout.

Alaska and Hawaii:
Select USPS Priority, FedEx Home, FedEx 2-Day, FedEx Express Saver or FedEx Standard Overnight upon checkout.

PO Boxes and APO/FPO Addresses:
Select USPS Priority Shipping at Checkout.

Returns

You can shop with confidence knowing Nearly Natural has a no questions asked 30 day return policy. If you are unhappy with your purchase for any reason you may return your purchase for a full refund.

Directions for General Returns
Call our customer service department at 1-800-711-0544 to initiate your return. We will provide you with a RMA number (Retrun Merchandise Authorization Number).

Please note: To be accepted for return, items must be in their original purchase condition, including the original product packaging and all accessories must be included. Items purchased as part of a set or multi-item pack may not be returned individually.

Please package your item back into its original packaging. Include a note with your name, address, phone number and RMA number. Your account will be credited with a full refund when we receive the returned merchandise. Customer is responsible for all return shipping fees.

Returns should be sent to:

• Nearly Natural
• 7216 NW 72nd Ave
• Miami, FL 33166

FAQ's

When Will My Credit Card be Credited?
Once your return has been received and accepted Nearly Natural will issue a credit to your card. Please allow one to two billing cycles for your credit to appear on your statement.

Will I Be Charged for Return Shipping?
Return shipping is at your expense, using the carrier of your choice.

Damaged or Defective Merchandise
If you believe a product was shipped in error from NearlyNatural.com, turns out to be defective, or was damaged in transit, please contact our customer service department so we can resolve the problem. Please keep in mind that all returns must be made within 30 days of receipt.